Privacy Policy 🔒

1. Introduction

Welcome to RizMatch ("we", "our", "us"). We operate the matrimonial platform available at RizMatch.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

By registering on RizMatch, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following categories of information:

• Profile Information: Name, date of birth, gender, religion, sect, height, marital status, education, profession, and bio.
• Contact Information: Email address and phone number (used for account access, not displayed publicly).
• Location Information: Country and city (displayed on your profile for matching purposes).
• Photos: Photos you upload to your profile (minimum 3, maximum 10).
• Communication Data: Messages sent between members on our platform.
• Payment Information: Transaction IDs and payment references submitted for Premium activation (we do not store bank card details).
• Usage Data: Pages visited, features used, and device information for improving our services.

3. How We Use Your Information

• To create and manage your matrimonial profile on RizMatch.
• To match you with compatible profiles based on your preferences and filters.
• To enable secure messaging between members.
• To verify your identity and maintain the authenticity of profiles.
• To process Premium membership payments and activate your subscription.
• To send you important notifications about your account, matches, and messages.
• To improve the platform's features, security, and overall user experience.
• To enforce our Terms of Service and handle disputes or abuse reports.

4. Privacy of Your Contact Details

Your email address and phone number are never displayed publicly on your profile. They are used only for login, notifications, and support communication. Your contact information is only shared with another member if you explicitly choose to share it yourself through a private message.

5. Photo Privacy

Photos you upload to your RizMatch profile are visible to registered members only. They are not indexed by search engines or shared with third parties. You can delete your photos at any time from your profile settings. If you delete your account, all your photos are permanently removed from our servers.

6. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share limited data only in the following circumstances:

• When required by law or a valid legal order from a government authority.
• With trusted service providers who assist us in operating the platform (e.g., hosting), subject to strict confidentiality agreements.
• In the event of a business merger or acquisition, with notice provided to users.

7. Data Security

We take the security of your data seriously. We implement industry-standard measures including:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Passwords hashed using bcrypt — we never store plain-text passwords.
• Regular security audits and vulnerability assessments.
• Restricted access to user data — only authorized personnel can access it.

However, no system is 100% secure. We encourage you to use a strong, unique password and to log out of your account when using shared devices.

8. Your Rights

As a RizMatch member, you have the right to:

• Access, edit, or update your personal information at any time from your profile settings.
• Delete your account and all associated data by contacting us at Support@RizMatch.com.
• Opt out of non-essential communications at any time.
• Request a copy of your data by emailing us.

9. Cookies

RizMatch uses essential session cookies to keep you logged in and to maintain your preferences. We do not use advertising or tracking cookies. You can clear cookies at any time from your browser settings, though this may log you out of your account.

10. Children's Privacy

RizMatch is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If we discover that a user is under 18, their account will be immediately suspended and all data deleted. If you believe a minor has registered, please report it to Support@RizMatch.com immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify registered users of significant changes via email or an in-app notification. Continued use of RizMatch after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: Support@RizMatch.com
• WhatsApp: +92 342 4944269
• Website: rizmatch.com/contact